Toshiba 12 fault code
Toshiba air conditioning
What the Toshiba 12 fault code means, from the manufacturer's own service literature, and the UK models it applies to.
What it means
Block 00 (indoor PCB). A fault on the indoor board not covered by a more specific code. The manual's action is simply: reset the supply, then replace the board.
Safety: Safe isolation, then TREAT THE DC LINK AS LIVE. The electrolytic capacitors hold a lethal charge after the supply is off. Discharge through a resistor across the + and − terminals (Toshiba specifies approx. 100 Ω 40 W) and confirm with a meter on DC before touching the board. Never short the terminals with a screwdriver.
Source: Toshiba service manual SVM-19001-3 (Seiya) / SVM-20015-4 (Shorai Edge) §11-4, Table 11-4-1
Can it be reset?
The manual's action is simply: reset the supply, then replace the board.
Source: Toshiba service manual SVM-19001-3 (Seiya) / SVM-20015-4 (Shorai Edge) §11-4, Table 11-4-1
UK models this code applies to
Tap yours to open 12 on that machine.
Wall-mounted59
Cassettes17
Ducted10
Ceiling suspended10
Floor-standing4
Indoor and outdoor pairs1
Outdoor units94
Other models30
12 on these comes from each model's own manual, which may not match the meaning above — tap yours to read it.
Wall-mounted23
Ducted10
Floor consoles3
Multi-split outdoor units13
Now the harder half: proving what caused it
12 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.
Chase 12 on your machine →Free, no sign-up. Pick the model: where we hold a chart for it, it takes you through one question at a time.
Or watch one get chased — free demo →Related codes
- 02OPERATION lamp flashing 5 Hz: protective circuit, OUTDOOR P.C. board
- 03OPERATION + TIMER flashing 5 Hz: protective circuit, OTHERS…
- 04Indoor ↔ outdoor serial signal fault
- 07Outdoor return signal stops after start
- 11Indoor fan motor fault
- 14Inverter over-current (short-time limit)
- 16Compressor position-detect circuit error / winding short
- 17Inverter current-detect circuit error
- 18TE / TS sensor fault (or the two swapped)
- 19TD discharge-pipe sensor fault