All fault codes

Worcester Greenstore E41.F31 fault code

Worcester Greenstore & Greensource heat pumps

What the Worcester Greenstore E41.F31 fault code means, from the manufacturer's own service literature, and the UK models it applies to.

What it means

Faulty protective anode

The alarm is activated when the anode in the hot water cylinder is broken or does not work. This alarm occurs only when Protective anode installed is set to Yes.

Source: Worcester Greenstore LECP Installation, Commissioning and Servicing Instructions 6 720 806 768 (2013/02), §21.8 categories + §21.10 alarm functions + §21.13 information log (render-verified)

Can it be reset?

Resets when: The anode should be replaced so as to prevent corrosion in the hot water heater.

Source: Worcester Greenstore LECP Installation, Commissioning and Servicing Instructions 6 720 806 768 (2013/02), §21.8 categories + §21.10 alarm functions + §21.13 information log (render-verified)

UK models this code applies to

Tap yours to open E41.F31 on that machine.

Now the harder half: proving what caused it

E41.F31 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.

Chase E41.F31 on your machine →

Free, no sign-up. We don't hold a chart for this code yet — pick the model for its manual section.

Or watch one get chased — free demo →
Download on the App Store

Or use it in your browser on any phone or laptop.

Related codes

All Worcester Greenstore fault codes →