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Worcester Greenstore E21.E2 fault code

Worcester Greenstore & Greensource heat pumps

What it means

Faulty electric heater

The electric heater is turned off. Activated by tripped overheat protection on the electric additional heat, high flow temperature or too high temperature in electric additional heat. The automatic trip fuse to the electric additional heat may have been tripped due to, for example, a short circuit.

UK models this code applies to

From the Worcester Bosch service literature we hold (Worcester Greenstore LECP Installation, Commissioning and Servicing Instructions 6 720 806 768 (2013/02), §21.8 categories + §21.10 alarm functions + §21.13 information log (render-verified)) — not a scraped list.

Compress 3400i AWS 4 kW (CS3400iAWS 4 OR-S)Compress 3400i AWS 6 kW (CS3400iAWS 6 OR-S)Compress 3400i AWS 8 kW (CS3400iAWS 8 OR-S)Compress 3400i AWS 10 kW (CS3400iAWS 10 OR-S)Compress 5800i AW 4 kW (CS5800i AW 4 OR-S)Compress 5800i AW 5 kW (CS5800i AW 5 OR-S)Compress 5800i AW 7 kW (CS5800i AW 7 OR-S)Compress 7001i AW 5 kW (CS7001iAW 5 OR-S)Compress 7001i AW 7 kW (CS7001iAW 7 OR-S)Compress 7001i AW 9 kW (CS7001iAW 9 OR-S)Compress 7001i AW 13 kW (CS7001iAW 13 OR-S)Compress 7001i AW 17 kW 3-phase (CS7001iAW 17 OR-T)Greensource 6 kW (air to water)Greensource 7 kW (air to water)Greensource 9.5 kW (air to water)Compress 7000i AW CS7000i AW 5 OR-SCompress 7000i AW CS7000i AW 7 OR-SCompress 7000i AW CS7000i AW 9 OR-SCompress 7000i AW CS7000i AW 13 OR-SCompress 2000 AWF 4 R-S (CS2000AWF 4 R-S)Compress 2000 AWF 6 R-S (CS2000AWF 6 R-S)Compress 2000 AWF 8 R-S (CS2000AWF 8 R-S)Compress 2000 AWF 10 R-S (CS2000AWF 10 R-S)Compress 2000 AWF 12 R-S (CS2000AWF 12 R-S)Compress 2000 AWF 14 R-S (CS2000AWF 14 R-S)Compress 2000 AWF 16 R-S (CS2000AWF 16 R-S)Compress 2000 AWF 12 R-T 3-phase (CS2000AWF 12 R-T)Compress 2000 AWF 14 R-T 3-phase (CS2000AWF 14 R-T)Compress 2000 AWF 16 R-T 3-phase (CS2000AWF 16 R-T)Compress 2000 AWF 18 R-T 3-phase (CS2000AWF 18 R-T)Compress 2000 AWF 22 R-T 3-phase (CS2000AWF 22 R-T)Compress 2000 AWF 26 R-T 3-phase (CS2000AWF 26 R-T)Compress 2000 AWF 30 R-T 3-phase (CS2000AWF 30 R-T)Compress 6000 AW Compress 6000 AW-5Compress 6000 AW Compress 6000 AW-7Compress 6000 AW Compress 6000 AW-9Compress 6000 AW Compress 6000 AW-13tCompress 6000 AW Compress 6000 AW-17tCompress 3000 AWS — ODU 7.5s (8 kW, single-phase)Compress 3000 AWS — ODU 10s (10 kW, single-phase)Compress 3000 AWS — ODU 11s (11 kW, single-phase)Compress 3000 AWS — ODU 12s (12 kW, single-phase)Compress 3000 AWS — ODU 11t (11 kW, 3-phase)Compress 3000 AWS — ODU 12t (12 kW, 3-phase)Compress 3000 AWS ODU Split 2Compress 3000 AWS ODU Split 4Compress 3000 AWS ODU Split 6Compress 3000 AWS ODU Split 8Compress 3000 AWS ODU Split 11sCompress 3000 AWS ODU Split 13sCompress 3000 AWS ODU Split 15sCompress 3000 AWS ODU Split 11tCompress 3000 AWS ODU Split 13tCompress 3000 AWS ODU Split 15t

Now the harder half: proving what caused it

E21.E2 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.

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E2X.T6E2X.RLPE2X.RHPE1X.T1E41.F31E2X.T8E21.RLPE21.RHP