Gree E5 fault code
Gree air conditioning
What the Gree E5 fault code means, from the manufacturer's own service literature, and the UK models it applies to.
What it means
Total input current exceeded the limit.
Safety: Safe isolation before disconnecting the compressor or testing the inverter board — capacitors hold charge.
Source: Gree (Zhuhai) Service Manual, Bora Inverter R32 §9.1 Error Code List
UK models this code applies to
Tap yours to open E5 on that machine.
Cassettes8
Ducted16
E5 on these comes from each model's own manual, which may not match the meaning above — tap yours to read it.
Wall-mounted4
Floor consoles3
Indoor and outdoor pairs9
Outdoor units4
Now the harder half: proving what caused it
E5 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.
Chase E5 on your machine →Free, no sign-up. Pick the model: where we hold a chart for it, it takes you through one question at a time.
Or watch one get chased — free demo →Related codes
- C5Jumper cap fault
- E2Indoor coil freeze protection
- E4Compressor discharge high-temperature protection
- E6Indoor/outdoor communication malfunction
- E8Overload protection
- E9Cold air prevention
- EnFrequency limited — module phase current
- EUFrequency limited — module temperature
- F1Indoor ambient sensor open/short
- F2Indoor evaporator sensor open/short