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Gree C5 fault code

Gree air conditioning

What the Gree C5 fault code means, from the manufacturer's own service literature, and the UK models it applies to.

What it means

Jumper cap fault

The capacity jumper cap on the control board is missing, badly seated or damaged — the board cannot tell what unit it is driving.

Safety: Safe isolation before working on the PCB.

Source: Gree (Zhuhai) Service Manual, Bora Inverter R32 §9.1 Error Code List

UK models this code applies to

Tap yours to open C5 on that machine.

C5 on these comes from each model's own manual, which may not match the meaning above — tap yours to read it.

Wall-mounted4
Cassettes8
Ducted16
Ceiling or floor8
Floor consoles3
Indoor and outdoor pairs6
Outdoor units4

Now the harder half: proving what caused it

C5 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.

Chase C5 on your machine →

Free, no sign-up. Pick the model: where we hold a chart for it, it takes you through one question at a time.

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