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Mitsubishi Ecodan E5 fault code

Mitsubishi Ecodan heat pumps

What it means

FTC transmission failure

The FTC cannot find a clear transmission path for 3 minutes or its sent data mismatches 30 times running. Power-cycle indoor AND outdoor units before condemning boards.

Safety: Safe isolation before opening terminal covers — mains present on the interconnect.

How to read it — ftc controller: Ecodan check codes show on the FTC / main controller display. (Ecodan service manual OCH727, §9-2 self-diagnosis action table)

UK models this code applies to

From the Mitsubishi Electric service literature we hold (Ecodan FTC service manual, error-code chapter + §10-6 thermistor tables) — not a scraped list.

Ecodan PUZ-WM50VHA (R32)Ecodan PUZ-WM60VAA (R32)Ecodan PUZ-WM85VAA (R32)Ecodan PUZ-WM85YAA 3-phase (R32)Ecodan PUZ-WM112VAA (R32)Ecodan PUZ-WM112YAA 3-phase (R32)Ecodan PUZ-WZ50VAA (R290)Ecodan PUZ-WZ60VAA (R290)Ecodan PUZ-WZ85VAA (R290)Ecodan PUZ-WZ85YAA 3-phase (R290)Ecodan PUZ-WZ100VAA (R290)Ecodan PUZ-WZ100YAA 3-phase (R290)Ecodan PUZ-WZ120VAA (R290)Ecodan PUZ-WZ120YAA 3-phase (R290)Ecodan split PUHZ-W85VHA2.UKEcodan split PUHZ-W85VHA2-BS.UKEcodan split PUHZ-W85VHA2R1.UKEcodan split PUHZ-W85VHA2R1-BS.UKEcodan split PUHZ-W85VHA2R3.UKEcodan split PUHZ-W85VHA2R3-BS.UKEcodan split PUHZ-W85VHA2R4.UKEcodan split PUHZ-W85VHA2R4-BS.UKEcodan split PUHZ-W85VHA2R5.UKEcodan split PUHZ-W85VHA2R5-BS.UKEcodan split PUHZ-W50VHA2Ecodan split PUHZ-W50VHA2-BSEcodan split PUHZ-W50VHA2R1Ecodan split PUHZ-W50VHA2R1-BSZubadan PUHZ-HRP (split) PUHZ-HRP71VHAZubadan PUHZ-HRP (split) PUHZ-HRP71VHA2Zubadan PUHZ-HRP (split) PUHZ-HRP100VHAZubadan PUHZ-HRP (split) PUHZ-HRP100VHA2Zubadan PUHZ-HRP (split) PUHZ-HRP100YHA2Zubadan PUHZ-HRP (split) PUHZ-HRP125YHA2Ecodan split PUHZ-SHW80VAA.UKEcodan split PUHZ-SHW80YAA.UKEcodan split PUHZ-SHW112VAA.UKEcodan split PUHZ-SHW112YAA.UKEcodan split PUHZ-SW75VAA.UKEcodan split PUHZ-SW75YAA.UKEcodan split PUHZ-SW100VAA.UKEcodan split PUHZ-SW100YAA.UK

Now the harder half: proving what caused it

E5 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.

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