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Fujitsu General 23 fault code

Fujitsu General air conditioning

What the Fujitsu General 23 fault code means, from the manufacturer's own service literature, and the UK models it applies to.

What it means

Combination error

The indoor and outdoor units are not a permitted combination — logged at the outdoor unit.

Source: Fujitsu General ASEH07/09/12/14KMCG service manual (official UK webstore), error-code table + troubleshooting; cross-checked against SR_AS092EF_01. All 23 codes verified model-specific 2026-07-16.

UK models this code applies to

Tap yours to open 23 on that machine.

23 on these comes from each model's own manual, which may not match the meaning above — tap yours to read it.

Wall-mounted30
Cassettes23
Ducted55
ARXG09KLLAP / AOEG09KATA · AOEG09KBTBARXG12KHTAP / AOEG12KBTBARXG12KLLAP / AOEG12KATA · AOEG12KBTBARXG14KHTAP / AOEG14KBTBARXG14KLLAP / AOEG14KATA · AOEG14KBTBARXG18KHTAP / AOEG18KBTBARXG18KLLAP / AOEG18KATA · AOEG18KBTBARXG22KHTAP / AOEG22KBTBARXG22KMLAARXG22KMLB / AOEG22KATA · AOEG22KBTBARXG24KHTAP / AOEG24KBTBARXG24KMLA / AOEG24KATA · AOEG24KBTBARXG30KHTAP / AOEG30KBTBARXG30KMLA / AOEG30KATA · AOEG30KBTBARXG36KHTAP / AOEG36KBTB · AOEG36KRTAARXG36KMLA / AOEG36KATA · AOEG36KBTB · AOEG36KQTA · AOEG36KRTAARXG45KHTAP / AOEG45KBTB · AOEG45KRTAARXG45KHTB / AOEG45KBTB · AOEG45KRTAARXG45KMLA / AOEG45KATA · AOEG45KBTB · AOEG45KQTA · AOEG45KRTAARXG54KHTAP / AOEG54KBTB · AOEG54KRTAARXG54KHTB / AOEG54KBTB · AOEG54KRTAARXH12KMTAP / AOEG12KATA · AOEG12KBTBARXH14KMTAP / AOEG14KATA · AOEG14KBTBARXH18KMTAP / AOEG18KATA · AOEG18KBTBARXH22KMTAP / AOEG22KATA · AOEG22KBTBARXH24KMTAP / AOEG24KATA · AOEG24KBTBARXH30KMTAP / AOEG30KATA · AOEG30KBTBARXH36KMTAP / AOEG36KATA · AOEG36KBTB · AOEG36KQTA · AOEG36KRTAARXH45KMTAP / AOEG45KATA · AOEG45KBTB · AOEG45KQTA · AOEG45KRTAARXH54KMTAP / AOEG54KRTAARXH60KHTA / AOEH60KRTAARXH60KHTA / AOHH60KRTAARXH72KHTA / AOEH72KRTAARXH72KHTA / AOHH72KRTAARXH90KHTA / AOEH90KRTAARXH90KHTA / AOHH90KRTARDG09KLLAP / ROG09KATARDG09KLLAP / ROG09KBTBRDG12KLLAP / ROG12KATARDG12KLLAP / ROG12KBTBRDG14KLLAP / ROG14KATARDG14KLLAP / ROG14KBTBRDG18KLLAP / ROG18KATARDG18KLLAP / ROG18KBTBRDG22KMLA / ROG22KATARDG22KMLB / ROG22KATARDG24KHTAP / ROG24KBTBRDG24KMLARDG30KHTAP / ROG30KBTBRDG30KMLA / ROG30KATARDG36KHTAP / ROG36KBTBRDG36KMLA / ROG36KATARDG45KHTAP / ROG45KBTBRDG45KMLA / ROG45KATARDG54KHTAP / ROG54KBTB
Ceiling suspended13
Outdoor units14

Now the harder half: proving what caused it

23 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.

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