Panasonic Aquarea H62 fault code

What it means

Primary flow error

The flow sensor sees a problem with the primary flow rate — usually because it is too low. Panasonic's own flowchart order: pump head → strainer → air lock / closed valve.

UK models this code applies to

From the Panasonic service literature we hold (Panasonic Aquarea installation guide 1.2 (Monobloc H & J generation, ProClub UK) — Error Codes during commissioning) — not a scraped list.

Now the harder half: proving what caused it

H62 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.