Panasonic Aquarea H62 fault code
Panasonic Aquarea heat pumps
What it means
Primary flow error
The flow sensor sees a problem with the primary flow rate — usually because it is too low. Panasonic's own flowchart order: pump head → strainer → air lock / closed valve.
UK models this code applies to
From the Panasonic service literature we hold (Panasonic Aquarea installation guide 1.2 (Monobloc H & J generation, ProClub UK) — Error Codes during commissioning) — not a scraped list.
Now the harder half: proving what caused it
H62 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.
Chase H62 on your machine →Free, no sign-up. Pick the model and follow Panasonic Aquarea's own chart for it, one question at a time.
Or watch one get chased — free demo →