All fault codes

Panasonic Aquarea H36 fault code

Panasonic Aquarea heat pumps

What it means

Abnormal buffer tank sensor

Raised when 'Buffer Tank Connection' is set to Yes but the system cannot see the buffer sensor. Often a SETTINGS fault, not a broken part — Panasonic's flow asks first whether you need the sensor at all.

UK models this code applies to

From the Panasonic service literature we hold (Panasonic Aquarea installation guide 1.2 (Monobloc H & J generation, ProClub UK) — Error Codes during commissioning) — not a scraped list.

Aquarea Monobloc J 5 kW (WH-MDC05J3E5)Aquarea Monobloc J 7 kW (WH-MDC07J3E5)Aquarea Monobloc J 9 kW (WH-MDC09J3E5)

Now the harder half: proving what caused it

H36 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.

Chase this code in the app →

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