All fault codes

Samsung EHS 904 fault code

Samsung EHS heat pumps

What it means

DHW tank temperature sensor error

The dhw tank sensor sensor reads open or short circuit.

Safety: Safe isolation before disconnecting sensors or working on the PCB.

UK models this code applies to

From the Samsung service literature we hold (Samsung MWR-WW10N user & service manual DB68-08470A-17 (Appendix: error codes)) — not a scraped list.

EHS Mono R290 5 kW (AE050CXYD)EHS Mono R290 8 kW (AE080CXYD)EHS Mono R290 12 kW (AE120CXYD)EHS Mono R290 16 kW (AE160CXYD)

Now the harder half: proving what caused it

904 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.

Chase this code in the app →

Other Samsung EHS codes