Hitachi 00401 fault code
Hitachi air conditioning
What the Hitachi 00401 fault code means, from the manufacturer's own service literature, and the UK models it applies to.
What it means
The inverter could not commutate/switch the compressor correctly — a start/drive failure.
Safety: Safe isolation before disconnecting the compressor or testing the inverter board — capacitors hold charge.
Source: Hitachi Technical Catalogue §9.10 / §10.1.2 Error Code Information (RAK-PSES(W)/RAC-WSE — Hitachi UK; RAK-PED/RAC-WED — Hitachi R32 catalogue), both render-verified
UK models this code applies to
Tap yours to open 00401 on that machine.
Wall-mounted39
Cassettes28
Ducted24
Ceiling suspended7
Ceiling or floor8
Floor-standing8
Outdoor units61
00401 on these comes from each model's own manual, which may not match the meaning above — tap yours to read it.
Wall-mounted13
Cassettes8
Ducted11
Indoor and outdoor pairs2
Multi-split outdoor units7
Now the harder half: proving what caused it
00401 names a symptom, not a root cause. In the app, the same code opens a guided investigation: what to measure first, the expected values for your exact model, and an honest verdict — including “nothing in this machine is broken” when that's what the readings say.
Chase 00401 on your machine →Free, no sign-up. Pick the model: where we hold a chart for it, it takes you through one question at a time.
Or watch one get chased — free demo →Related codes
- 00100Refrigerant cycle fault (code 01)
- 00201Peak current cut (code 02)
- 00300Communication error, indoor ↔ outdoor (code 03)
- 00301Compressor abnormal low-speed rotation (code 03)
- 00501Overload lower-limit cut (code 05)
- 00601OH (overheat) thermistor temperature rise (code 06)
- 00701Abnormal outdoor thermistor (code 07)
- 00900Indoor thermistor defective (code 09)
- 00901Communication error (code 09)
- 01000Abnormal rotating numbers (indoor fan speed) (code 10)